Privacy Policy
Lucky Ball: Goal on Target publishes this page so users can review important app, policy, and support information in one official location.
Privacy & Data Policy
Thank you for playing Lucky Ball: Goal on Target. This Privacy Policy explains how Solucate collects, uses, and protects information about you when you use our app.
This policy takes effect on 2026-05-26. Questions may be directed to guidance@studiopu.com.
By installing Lucky Ball: Goal on Target, you agree that your use of the app is governed by this Privacy Policy.
We handle data only as described in this policy and only for legitimate purposes related to delivering and improving the game.
> Note: You must be at least 13 years old to use this app.
Your continued use of Lucky Ball: Goal on Target constitutes your acceptance of this Privacy Policy.
Privacy questions? Email our support team — we take every inquiry seriously.
Product Privacy Notes
This Policy applies to Lucky Ball: Goal on Target in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or interface messages where applicable.
The product theme does not change the categories of data described in this Policy. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
How We Collect Information
To run Lucky Ball: Goal on Target and make it better, we collect certain information from and about you. We keep this list as short as possible.
Information Collected Automatically
- Device type, model, and operating system version
- Unique device identifiers (e.g., advertising ID)
- Gameplay data: session duration, levels played, in-game actions
- Crash reports and performance diagnostics
- IP-based country/region (approximate location only)
Direct Submissions
When you contact support at guidance@studiopu.com or submit feedback, we collect your email address and the content of your communication to resolve your inquiry.
We Do NOT Collect:
- Your precise GPS location
- Your contacts, photos, or files
- Financial information or payment card details
- Heath or biometric data
Third-Party Platform Accounts: Connecting via Google Play Games may share platform-level identifiers and game data with us, subject to the privacy policies of those platforms.
Contact Solucate at our support team with any data collection questions.
Using Your Information Responsibly
Your data is used responsibly by Solucate to power Lucky Ball: Goal on Target and enhance your experience.
Operating the App
Core game functionality requires us to process certain data: delivering game content, saving your progress, responding to your support requests and maintaining app reliability.
Product Improvement
Anonymized and aggregated gameplay data helps us understand how players experience Lucky Ball: Goal on Target so we can make it better for everyone.
Safety and Anti-Fraud: We use technical data to detect cheating, account fraud, and other activity that harms the fairness and integrity of Lucky Ball: Goal on Target.
Support and Notifications: If you contact our support team, we use your email to respond. We may also send important in-app notices about updates, maintenance, or policy changes.
We do not sell your personal information. We do not share your data with advertisers or data brokers for their own purposes.
Where required by law (including GDPR), our legal bases for processing include: contract performance, legitimate interests, and legal compliance.
Questions? We're at our support team.
When We Share Your Data
We work with a small number of trusted partners to deliver Lucky Ball: Goal on Target. This section describes exactly what data they receive.
Trusted Vendors: Companies we engage to help run the game (for example, cloud servers, analytics platforms, and support software) may receive limited data. All are bound by contracts requiring data protection.
Law and Safety: We may share data when legally required (e.g., by court order or government request), or in good faith when necessary to protect safety, prevent fraud, or enforce our Terms.
Corporate Transactions: In the event of a company merger, acquisition, or restructuring, your information may transfer to a new entity — which will be bound to honor this Privacy Policy.
We do not sell your data. We never sell, rent, or auction personal information to advertisers, data brokers, or any other third party.
Anonymized and aggregated usage statistics may be shared externally. These statistics contain no personally identifying information.
Questions about data sharing? Email our support team.
Cookies and Tracking Technologies
Like most mobile apps, Lucky Ball: Goal on Target uses certain tracking technologies. This section explains what they are and how to control them.
Analytics SDKs
We use third-party analytics SDKs (such as Firebase Analytics) that collect pseudonymous gameplay data. These SDKs identify your device — not your identity — to measure session data and app performance.
Device Advertising ID: With your permission (iOS) or as allowed by platform defaults (Android), we may use your device's advertising identifier to measure how you found Lucky Ball: Goal on Target.
Your Controls
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- You can also reset your Advertising ID at any time in device settings
Contact us at our support team for tracking-related inquiries.
Child Safety and Privacy
The privacy of children is a top priority at Solucate. Here's how we protect young players of Lucky Ball: Goal on Target.
COPPA Compliance: Solucate does not collect, use, or disclose personal information from children under 13 without prior verifiable parental consent.
For Parents and Guardians
If your child has shared personal information with us, you may:
- Review the information we hold about your child
- Request correction or deletion of that information
- Withdraw consent for further data collection
Contact us at our support team to exercise these rights.
Age-Appropriate Design
- We do not show behavioral advertising to children
- We keep platform-level payment controls with parents or guardians where applicable
- Chat and social features are disabled or strictly moderated for younger users
If you believe a child has provided us personal information without appropriate consent, please contact our support team immediately. We will investigate and take corrective action.
We're committed to child safety. Contact our support team with any concerns.
Mixed Audience Notice
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
How to Exercise Your Privacy Rights
Privacy regulations around the world give users meaningful rights. Here's a comprehensive overview of yours.
Core Privacy Rights:
| Right | What It Means |
|---|---|
| Access | See what data we hold about you |
| Correction | Fix inaccurate information |
| Deletion | Request data erasure |
| Portability | Get a copy of your data |
| Objection | Challenge certain uses of your data |
To Make a Request: Contact our support team or our support team. We'll confirm receipt within 5 business days and respond fully within 30 days.
If we process your data based on consent, you can withdraw that consent at any time by contacting our support team.
To exercise your rights, contact our support team.
Data Retention
This section describes how long Solucate keeps your information and what happens when the retention period ends.
We retain your gameplay and account data for as long as your account is active. After you request deletion, we remove data within 30 days. Support records are kept for up to 12 months, and analytics data is automatically purged after 90 days.
If you haven't played Lucky Ball: Goal on Target for 24 consecutive months, we may anonymize or delete your account data. We'll give advance notice.
Requesting Deletion
You can request deletion of your data at any time by contacting our support team. We process deletion requests within 30 days.
Legal Holds: We may defer deletion where data is subject to an active legal obligation, regulatory requirement, or dispute resolution process.
Data retention questions: our support team.
Data Security
We're committed to keeping your information secure. Here's a transparent overview of our security practices.
We protect your data with TLS encryption in transit and encryption at rest. Our cloud infrastructure uses role-based access controls so only authorized staff can access your information.
Organizational Safeguards:
- Staff receive privacy and security training
- Access to personal data is limited to employees who need it
- We maintain a formal incident response plan
- Third-party processors must meet our security standards
Security Limitations: Despite our best efforts, no data transmission over the internet is 100% secure. We encourage you to use strong passwords, enable device authentication, and contact us immediately if you suspect unauthorized access.
Breach Notification: If a data breach occurs that is likely to harm your rights, we will notify you without undue delay and, where legally required, notify the relevant supervisory authority within 72 hours.
We welcome responsible disclosure of security vulnerabilities. Contact our support team with your findings.
For data security inquiries, write to our support team.
Third-Party Tools and Services
Lucky Ball: Goal on Target integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer that loads and displays ads from integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
Lucky Ball: Goal on Target is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
Data Transfers Outside Your Country
Solucate operates globally. Your data may be processed in countries outside where you live, including the United States or other regions.
Our servers and third-party service providers are located in various countries, including the United States and the EU. Your data may be processed in any of these locations.
How We Protect Transferred Data (EU/UK)
For transfers from the EEA or UK to countries without an adequacy decision, we use:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- UK International Data Transfer Agreements (UK IDTA), as applicable
Our privacy standards apply globally. Your data receives the same level of protection in all countries where we operate.
For more information about international transfer safeguards, including copies of applicable SCCs, contact our support team.
Questions about cross-border data transfers: our support team.
When This Policy Changes
When we make changes to this Privacy Policy, we want you to know about them. Here's our update and notification process.
Our Notification Commitment:
- Material changes → in-app notification + updated effective date
- Minor changes (typos, clarifications) → updated date only
- Major rights changes → at least 14 days advance notice
Version Tracking: The effective date at the top of this page shows exactly when the policy was last updated. Previous versions are archived and available on request.
If updates change how we use your data in ways you're not comfortable with, you can stop using Lucky Ball: Goal on Target and request deletion of your data at our support team.
Contact our support team with questions about policy changes.
Contact Us
Your privacy matters to us. Don't hesitate to reach out with any questions, requests, or concerns.
Solucate
Privacy Email: our support team
Support Email: our support team
We respond to privacy requests within 30 days as required by applicable law. For complex requests, we may extend this by up to 60 days with prior notice.
To Help Us Respond Faster:
- Specify the right you're exercising (access, deletion, correction, etc.)
- Include your account email or username if applicable
- State your country or region
Supervisory Authority: EU/UK residents have the right to lodge a complaint with their local data protection authority. EU authorities: edpb.europa.eu. UK: ico.org.uk.
Privacy is our priority. Reach us at our support team.